This shipping policy applies to soothinginsolesllc.store and explains how we handle order fulfillment and shipping arrangements. Please read the following carefully.
- Order Processing
All orders will be processed on a fixed date, with a processing time of 2-3 business days.
We ensure that each order is carefully checked to guarantee the accuracy of addresses and information.
Once processed, the order will enter the shipping stage and a tracking number will be generated.
- Domestic Shipping
After domestic orders are shipped, the estimated shipping time is 7 business days.
Delays may occur during shipping due to weather, peak logistics periods, or force majeure events. Please be patient.
We recommend that customers keep the tracking number for easy tracking.
- International Shipping
After international orders are shipped, the estimated shipping time is 15 business days.
International shipping may involve customs inspections, clearance delays, or differences in shipping policies. The actual arrival time depends on the specific circumstances.
We recommend that customers monitor logistics information and communicate with the carrier promptly to handle any issues.
- Shipping Costs
Shipping costs will be clearly shown at checkout. Domestic and international orders may differ.
Any costs incurred due to shipping method selection or additional services are the responsibility of the customer.
- Packaging and Safety
We use professional packaging to ensure goods arrive safely and undamaged.
If you find any damage during shipping, please take photos and contact us immediately upon receipt.
We will handle any damage or loss according to the actual situation.
- Contact Us
For inquiries about shipping time, costs, or logistics issues, please contact us through the following methods:
Email: support@soothinginsolesllc.store
Phone: +1 818-962-0706
